JOAN BACKPACK

₦34,000.00
₦30,600.00

₦34,000.00
₦30,600.00

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• Delivery Return

  Overview

  At Ankara World, we want you to be completely satisfied with your purchase. If for any reason you’re not, we offer a flexible return policy.

  Eligibility

  •⁠ ⁠Items must be returned within 3-5 days of delivery.
  •⁠ ⁠Items must be in their original condition with all tags attached.
  •⁠ ⁠Items must not have been worn, altered, or washed.

  Return Procedure

  1.⁠ ⁠Contact us at [email protected] or on WhatsApp at 08124883350 to initiate the return process.
  2.⁠ ⁠Provide your order number, reason for return, and whether you’d like a refund or exchange.
  3.⁠ ⁠We’ll send a return shipping label and instructions.
  4.⁠ ⁠Ship the item back to us within 5 days.

  Refunds

  •⁠ ⁠Refunds will be processed within 5-7 days of receiving the returned item.
  •⁠ ⁠Refunds will be issued in the original payment method.
  •⁠ ⁠Shipping costs are non-refundable, unless the item was defective or sent in error.

  Exchanges

  •⁠ ⁠Exchanges are subject to availability.
  •⁠ ⁠You’ll receive a store credit for the original item’s value.
  •⁠ ⁠You can use the store credit to purchase a new item.

  Exceptions

  •⁠ ⁠Sale items, custom orders, and personalized items are final sale.
  •⁠ ⁠Items damaged due to wear and tear or misuse are not eligible for returns.

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30 Days

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